FTX Repayment Faces Scrutiny Over KYC Issues and Pending Claims

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FTX, the bankrupt cryptocurrency exchange, is under scrutiny as users report over $2.2 billion in disputed claims, raising serious concerns about the fairness and transparency of the ongoing repayment process.

$2.2 Billion in FTX Claims Still Disputed

Despite beginning its second round of repayments on May 30, where over $5 billion in digital assets were returned to creditors, issues persist. In the first phase, $1.8 billion was repaid. However, according to the FTX Creditor and Customer Ad-Hoc Committee, an estimated $2.2 billion worth of claims still remain unresolved.

On June 11, committee member Sunil shared updates on X (formerly Twitter), noting:

“Current allowed claims: $7.5B.Total estimated allowed claims: $10.6B.30% of allowed claims are disputed—legit claims will be allowed.”

He added that FTX currently holds $6.5 billion in reserves for upcoming distributions.

Cross-Border Repayments Expand with Payoneer

In a key update, FTX has added Payoneer as a repayment partner, alongside BitGo and Kraken, to distribute funds to creditors. Payoneer supports cross-border payments in over 190 countries, improving reach for retail customers in eligible regions.

However, countries like China, Russia, Nigeria, and Egypt remain excluded from repayment, delaying future disbursement timelines until a compliant payment provider is found for these regions.

KYC Verification Issues Trouble FTX Creditors

A growing number of users are raising concerns about FTX’s KYC (Know Your Customer) process, which many say has become unnecessarily strict and difficult to complete.

One user, Sal Wals, posted:

“I’ve been asked for multiple evidence of my source income. I feel like I’m on trial.”

Others have echoed similar concerns, citing delays and a lack of response from support.

What’s Next for FTX Creditors?

The ongoing issues—disputed claims, KYC bottlenecks, and cross-border distribution limitations—highlight critical gaps in FTX’s global repayment strategy.While some investors remain optimistic about a potential liquidity boost if repayments resume smoothly, many continue to question the platform’s transparency and governance in handling creditor claims.