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If you’ve been having issues signing into your Pi Network account lately — you’re not alone. A growing number of users have reported login troubles, with many accidentally creating new accounts in the process. But don’t panic. There’s an easy way to get back into your original account without losing your mined Pi.
Common Login Issues and How to Fix Them
The Pi Network team has shared some useful steps for users struggling with account recovery:
Use the Same Login Method You Chose at Registration:
If you signed up using Facebook or your phone number and password, make sure to log in with that same option.
Avoid Creating a New Username:
If you’re prompted to create a new username, stop right there. This likely means you’re using the wrong login method. Try switching to the other option you might have used during registration.
For Facebook Users:
Tap on ‘Continue with Facebook’ when signing in.
For Phone Number Users:
Tap on ‘Continue with Phone Number’ and enter your registered details.
Forgotten Your Password?
No worries — just tap ‘Forgot Password’ or ‘Recover Account’ and follow the on-screen instructions.
Important Reminder:
If you accidentally create a new account, your mined Pi from your original account is not lost. Simply use the correct login method to recover your original account.
Community Voices Frustration Over KYC Challenges
While login issues persist, another concern making rounds in the Pi community is the complicated KYC (Know Your Customer) process. One user pointed out, “It’s concerning that so many are struggling with KYC. We need to make this process clearer and more accessible for everyone. Let’s not let verification hurdles hold back new crypto enthusiasts.”